Bronx Family Network was founded in 2018 by a group of individuals who shared a passion for helping the needy.

We share a passion for helping the needy homeless

Our story

We share a passion for helping the needy

Experienced in working with NYC’s Department of Homeless Services as well as other charitable organizations, they had the relationships and capabilities to help those who needed it most.

We share a passion for helping the needy
We share a passion for helping the needy

In just a few short years, Bronx Family Network was recognized as one of the leading not-for-profit organizations in New York City, providing safe accommodations and helping homeless families obtain suitable permanent housing as quickly as possible.

Our staff has close relationships with diverse communities and is committed to providing support and assistance to homeless individuals and families in need of temporary transitive housing. BXFN allows residents to maintain their dignity while enabling them to regain their independence in a safe and healthy environment.

Our Mission

Our passion drive everything we do

Experienced in working with NYC’s Department of Homeless Services as well as other charitable organizations, they had the relationships and capabilities to help those who needed it most.

From providing hot meals to hot showers, from case management to substance abuse treatment, from medical services to employment services to permanent housing solutions, our goal remains the same.

We encourage our families to further their education and access any assistance they need to enable them to live healthy, independent lives and to contribute to their communities.

We aim to make the transition to permanent housing a smooth and educational experience that empowers families to remain in their own homes.

At BXFN, every resident is a part of our family as we support their transition to employment, permanent housing, and a secure future for themselves and their families.

Our Reviews

What People Say About Us

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"Quiero expresar mi agradecimiento con las atención brindada en mi estadía en el shelter por brindarnos un hogar para mi familia donde me sentí apoyada agradezco a la Señora Alexis Marcia... Ahora salgo de un shelter a un apartamento para mejor vivir para mis hijos."

- Jhoaly Sumoza

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"Me siento muy agradecida con todas las personas que trabajan acá para hacernos sentir muy bien y ayudamos en todo este tiempo. Ahora ya me mudo, a pesar que a sido larga la espera, pero me siento muy feliz de que voy a tener mi hogar ya comienza una nueva etapa."

- Elianny Sibrian Molleja

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"Mi experiencia en el refugio ha sido positiva. El personal se tomó el tiempo en explicarnos todas las reglas... Agradecemos a la joven Arianna por siempre estar al pendiente de nuestros hijos y ayudarlos con las tareas y su comportamiento."

- Edison Chavez

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"I am happy with my Case Manager and everyone’s help. Thank you for assisting me with getting my work permit and social in a timely manner. I'm grateful for the hospitality and the services that were rendered to me."

- Sarr Ndiaga

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"I appreciate the fact the team is always making sure that I'm attending school and doing the right thing. I'm happy to be a resident at Third Ave because the social service team works together as a team to assist us."

- Barry Thierno

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"My experience at Webster was long and challenging. I came into this country as a victim of domestic violence. The staff and my case manager guided me and accommodated me when I could no longer walk four flights of stairs with my knee injury."

- Arlin Guzman

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"I entered shelter on 02/05/2024 and thought that my life was over. Thankfully, I was introduced to the best staff ever. The staff at Tremont Plaza Family Residence has really become a great support and family to me and my son."

- Elibett Tavarez

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"Desde el momento en que llegamos, nos recibieron con amabilidad y apoyo, lo cual realmente nos hizo sentir seguros y cuidados. Las comidas que nos brindan todos los días aseguran que mis hijos tengan alimentos nutritivos, lo cual ha sido un gran alivio."

- Ana Cristina Maigua

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"Desde el momento en que llegamos, nos trataron con cuidado y respeto, y cada servicio que nos brindaron marcó una gran diferencia en nuestras vidas. Tener acceso a comidas, servicios sociales y actividades recreativas nos hizo sentir apoyados."

- Liliana Fernandez

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"I was blessed to work with such an amazing case manager and housing specialist. Thanks to my housing specialist I was able to obtain a 2 bedroom apartment. My case manager made the transitioning process so easy by finding a school for my kids."

- Keturah Wright

Collaborative efforts for collective good

Meet our team

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Zulay Mateo

Chief Executive Officer

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Papa Diop

Chief Executive Officer

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David Schloss

Chief Administrative Officer

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Alicia George

Program-Director

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Charoline Tineo

Director of Social Services

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Destiny Robles Rodriguez

Case Manager Supervisor

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Bianca Valdez

Program Director

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Gilberto Cruz

Director of Operations

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Grissel Perez

Director of Social Services

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Tiffany Gilbert

Program Director

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Jose De Los Santos

Director of Operations

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Marcia Alexis

Program director

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Bernice gonzalez

Director of Operations

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Carmin Bailey

Director of Social Services

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Riquelma Moreno

Program Director

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Yajayra Martinez Reyes

Program Director

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Crystal Jadoonan Nuñez

Director of Operations

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Donaida Paulino

Director of operations

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Ashley Robinson

Director of Social Services

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Jannette Feliz

Program Director

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Juliana Mora

Asylum Supervisor

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Kadiatou Diop

Case Manager Supervisor

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Laura Monegro

Program Director

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Lilillian Norales

Administrative Assistant

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Marilyn Olan

Administrative Assistant

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Omar Breedy

Case Manager Supervisor

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Scarlyn Cabral

Director of Social Services

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Sophia Josama

Program Director

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Stacey Cuello

Case Manager Supervisor

Learn more about what we offer and how you can be a part of it